What can I use as proof of address for Novobanco?

The type of proof of address document you need to submit depends on your country of residence. The bank will use the address provided to send your debit or credit cards once your account is set up.

For US residents
  • Driver's license
    • Must be valid (i.e. not expired)
    • Provide photos of both the front and back
  • Latest tax return document (Form 1040)
    • Must include proof of submission
For non-US residents
  • First page of bank statement
    • Issue date must be visible
    • Issued within the past 3 months
    • Bank balance and transaction details may be blacked out
    • Must be an actual bank statement. Other documents from the bank (e.g. confirmation letter or bank certificate) will not be accepted.
  • Utility bill
    • Issue date must be visible
    • Issued within the past 3 months

Document requirements

  • Address
    • Must be a residential address outside of Portugal
    • Must match the "Residential Address" submitted in the intake form
    • P.O. boxes and business addresses are not accepted
  • Name
    • Full name (given name and surname) must match the name on your passport.
  • Image quality
    • Text is legible
    • No shadows
    • No light reflections
    • All four corners of the document are visible
  • Document language

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