What can I use as proof of address for Novobanco?

When ordering your bank account, it’s important to submit a valid proof of address document.

The bank will use the address you provide to send your debit or credit cards during the account opening process.

Any of the following documents are acceptable:

  1. Utility bill
    • Must show your current residential address
    • Issued within the past 6 months
  2. Bank statement
    • Must be an actual bank statement (confirmation letters or bank certificates will NOT be accepted)
    • Nothing can be blacked out or hidden on the document
    • Must show your current residential address
    • Issued within the past 6 months

Document requirements

  • Address
    • Must be a residential address outside of Portugal
    • Must match the "Residential Address" submitted in the intake form
    • P.O. boxes and business addresses are not accepted
    • Details should be visible and not blacked out
  • Name
    • Full name (given name and surname) must match the name on your passport.
  • Image quality
    • Must be in PDF format or original copy from the provider.
    • All four corners of the document are visible
    • No light reflections
    • Text is legible
    • No shadows
  • Document language

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