How to update my address with the Portuguese tax office

Summary

Follow these instructions to update your address with the Portuguese tax office.

Who this is for?

Either of the following:

• You have moved to Portugal and want to remove your Portuguese fiscal representative.
• You are an EU/EEA resident and want to remove your Portuguese fiscal representative.

What you will need

• See requirements for Portugal residents here
• See requirements for EU/EEA residents here

Instructions

Step 1: Log into the Portuguese tax office website

1. Go to https://sitfiscal.portaldasfinancas.gov.pt/ebalcao/formularioContacto
2. Enter your NIF and password

3. Click “Autenticar”

   

   You should end up on this screen, which is also known as "e-balcão". Translation: e-counter. This is the Portuguese Tax Office's online help counter where you can communicate with the tax office.

   

Step 2: Register a new question

Scroll down until you see a blue "Registar Nova Questão" ("Register new question") button and click it.

Step 3: Complete the form

Select one of the following options and follow those instructions:

• Update your address with a Portuguese address
• Update your address with an EU/EEA address

Step 4: Submit your request

Click the blue "Registar Questão" ("Register question”) button to send the request.

Step 5: Download the Alteração document

**If you did not receive this document, you can skip this step and proceed to Step 8.

You will need to check back on the request after 24-48 hours. You can use this quick link: https://sitfiscal.portaldasfinancas.gov.pt/ebalcao/formularioContacto

In most cases, the tax office will request for an additional confirmation document from your end. You should see a message from Autoridade Tributária with a document for you to sign and return. It should have the word "Alteração", which means "change". Download the form by clicking on the link.

Step 6: Sign and upload the Alteração document

1. On Page 1 of the document: Please check to make sure that all details are correct.
2. On Page 2 of the document: Add today's date and sign (see guide below).

3. Reply to the tax office message thread with the following message and include your document as an attachment. This must be completed within 48 hours of receiving the Alteração document.

   Include the following message:

   Veja o documento assinado em anexo (”See signed document attached”)

Step 7: Wait for your updated NIF document (24-48 hours)

After submitting your updated Alteração document, you will need to wait for the Portuguese tax office to issue your updated NIF document. This will come in the form of a message. 

Step 8: Download your NIF document

1. Go to this link - https://sitfiscal.portaldasfinancas.gov.pt/ebalcao/formularioContacto
2. Click “NIF”
3. Enter your NIF and password
4. Click “Autenticar”

5. Click the "Ver Pedido"  button to open the message thread.

   

6. The next page should have your new NIF document available for download! 🎉